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Getting started

Q1. How do I make a call to a mobile phone or a landline?

To call a local mobile number, dial the complete 10-digit mobile number. For example, to call 9812-345-678, dial:



To call a local landline number, just dial the STD code of your location followed by the landline number you wish to call. For example, if you are living in Chennai (STD Code - 044) and want to call 1234 5678, dial:

Q2. How do I make an STD or ISD call to a mobile phone or a landline?

Stay in touch with your family and friends across India!

To make an STD call to a mobile phone, dial ‘0’ or ‘+91’ before the 10-digit mobile number you want to call. For example, to call 9812-345-678, dial:



To make and STD call to a landline number, dial the STD code followed by the landline number you wish to call. Example: to call a Mumbai number 1234 5678, dial:



Don’t forget to tell your friends who live overseas as well!
To make an international call to a mobile number, you need to prefix ‘00’ or ‘+’ for international access, followed by the ISD (Country) code and then the number you wish to call.
Example: To make an ISD call to a mobile phone in the United Kingdom 1234 5678, dial:



Remember, if the number begins with ‘0’ please omit it before you dial.
To make an international call to a landline, you need to prefix ‘00’ or ‘+’ for international access, followed by the ISD (Country) code, STD (City) code and then the number you wish to call.
Example: To make an ISD call to a landline phone number 455 6789 in London (Country Code: 44, City Code: 0207), dial:



Remember, if the number begins with ‘0’ please omit it before you dial.

Q3. How do I call an emergency number?

To call an emergency number like 100 (Police), just dial the number directly without any STD code.

Q4. How will my friends call my mobile number?

When others want to call you:

  - From a local landline or mobile number, they would simply dial your MTS number
  - From another city in India, they would need to dial ‘0’ or ‘+91’ followed by your MTS number
  - From outside the country, they would need to dial ‘0091’ or ‘+91’, followed by your MTS number

Q5. How will I send an SMS to my family and friends?

Send an SMS. It’s easy!

  1. Go to the main menu on your phone and select the “Messages” option
  2. Select “Create Message”
  3. Type your message and press “Send”
  4. Now type the mobile number you wish to send the message to. You can also select the person from your “Contacts” list and press “Send”

If you have any problems in making or receiving calls or sending SMS, call MTS Customer Care at 155.
Please note that the steps shown above may vary in different handsets.

 
 
 
 
 
     
 
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