Identify the caller even before picking up the telephone. This feature helps to display the telephone number of the caller on the screen of your telephone instrument. Please note the telephone should be a CLIP phone with a display screen for you to benefit from this feature.

If you are inconvenienced by unwanted calls or calls at odd hours, you can easily trace the caller through this feature.

You need to simply register your phone number for Malicious Call Identification, by putting in a request with our Customer Care. Once you have registered yourself, you simply have to follow the below given procedure to trace the 'trouble maker':

• Step 1 - On receiving a call - Pick up the telephone receiver
• Step 2 - Press the flash key or tap the disconnect button if it's a malicious call (during the call)

An alarm status will be displayed on the maintenance terminal at our end & the directory number of the caller is printed by the office printer along with date and time

This facility is given for a maximum period of one month. If you want to use this facility for more than a month you will need to subscribe again after the month lapses.

You can divert your calls to another phone number under the following conditions:

1. When busy, or
2. In case of no reply, or
3. All calls

Please follow the simple process indicated below to activate this feature on your phone.
Forward your calls under any or all of these conditions by following the given procedure.

CONDITIONS

• Call Divert for all calls
  To activate dial 114 + desired phone number and wait for a confirmation tone
  To deactivate Dial 115

• Call divert when phone is busy
  To activate 1220 + desired phone number
  To deactivate Dial 1221

• Call Divert in case of no reply
  To activate 1222 + desired phone number, wait for confirmation tone
  To deactivate Dial 1223

Chat with two of your friends simultaneously from your phone. Suppose a friend calls you from Delhi, during the conversation you feel that you need to include another friend in the conversation you can do so by using this feature.

To include your second friend in the conversation just press the flash key and you'll hear the dial tone. Now dial the phone number of your other friend. Once he has picked up the phone, press flash again and dial 3, this will enable all three of you to hear & talk to each other.

• Dial '1' to switch from third party, keeping second party on hold
• Dial '3' to setup a 3-way conference

Give all your friends/customers just one pilot phone number.

If you have multiple lines at your office/residence, you can put them in a hunt group by choosing a pilot number.

Whenever an incoming call is made it automatically gets transferred to a free line. So you only need to circulate the pilot number. However, individual phones will keep functioning independently also.

Call Waiting alerts you of incoming calls when you are already busy on another call (Incoming or Outgoing). So if someone else tries to call you while you are already talking, you will hear an audible beep tone to notify the same to you.

With Call Waiting:

• You do not miss an important call in case your phone is busy.
• You can switch between two callers by putting the other party on hold.

If you activate this feature it tells you with an interruption tone, while in conversation, that another call is waiting for you or another party is trying your number. So you can receive a second call even when you are busy on the same line.

You may then choose to either:

• Ignore the second call,
• Accept the second call yet keeping the first call on wait
• Accept the second call disconnecting the first

Your telephone is also an alarm clock! Set an alarm to never miss an important event again.

• Set up automatic reminder/wake-up calls
• Get wake-up calls and reminder calls to keep up with your schedule

This facility allows you to set an alarm for a specified time daily, to help you organize your day in a more efficient manner. You will get a ring everyday at the time specified by you, until the alarm is cancelled.

To activate Regular Alarm:

• Step 1 - On the dial tone, dial 1226
• Step 2 - Key in the desired alarm time in hours and minutes in HHMM format
• Step 3 - Key in the desired day in the format *D# (where D =Day; Mon. = 1, Tue = 2 etc.)
• Step 4 - Wait for confirmation tone
  

Example:
To set an alarm for Monday, 6.30 am:
Dial 1226 0630*1#

To cancel the alarm call before maturity

• Step 1 - On the dial tone, dial 1227
• Step 2 - Key in the set alarm time in hours and minutes in HHMM format
• Step 3 - Key in the desired day in the format *D# (where D = Day; Mon. = 1, Tue = 2 etc.)
• Step 4 - Wait for confirmation tone
  

Example:
To cancel the alarm for Monday 6.30 am:
Dial 1227 0630*1#

If you do not answer the phone within a minute or before it rings out or if the phone is busy then the call is repeated 5 minutes later, after which the alarm is cancelled. Other incoming and outgoing calls remain unaffected.

To activate Casual Alarm
Activation Key

• Step 1 - On the dial tone, dial 116 HH MM
• Step 2 - Set Alarm
  

Deactivation Key

• Dial 117 HH MM
  

Lock your STD/ ISD calling facility while you are away to avoid misuse.

Budget your STD/ ISD bill:
Have the power to control the usage of your line. No more worries of misuse either. When you take an STD or ISD subscription from us we give you a 4-digit default password - '0000'. You may change this password and give your own personal 4-digit password to avoid misuse of STD/ISD.

To change your password:

• Dial 123 0000 1234
  (Where 0000 is your old password and 1234 is your new password)

In case you want to change password from 1234 to say, 5678:
Simply dial 123 1234 5678

Now assuming that your password is 1234.

To restrict STD & ISD:
Dial 124+1234+1

To restrict only ISD:
Dial 124+1234+3

(Where 1,3 are the restriction codes)

To open all:
Dial 124+1234+0

You can store long numbers against 2-digit codes & get through to the number by dialling a short code.

This means no more hassles of remembering long numbers and also saves you the trouble of dialling the complete phone numbers. Just give two digit codes to long numbers and enjoy the simplicity of abbreviated dialling. It allows you to set a two digit code for any destination number- local, national or international. You can set the code for as many as 10 numbers. Once you have stored the code number you may just dial the registration code and corresponding abbreviated number to get connected.

To store a phone number:

• Step 1 - On the dial tone, dial 110
• Step 2 - Enter your abbreviated number (2 digit code)
• Step 3 - Enter the directory number (Say 011 26441384)
• Step 4 - Wait for confirmation (Long beep)

Example - Dial 110 23 011 26441384

Now every time you want to call this number, just follow the step below:

• Step 1 - Dial 111 23 to get connected to 011 26441384

To Deactivate:

• Step 1 - Dial 112
• Step 2 - Enter your Abbreviated number (2-digit code)

To Access:
DT + 111 + 2-digit abbreviated number

When you lift the handset, automatically a call will be set up to a pre-defined number after a fixed time period. It is a security tool in case of emergencies. No need to dial a frequently called number again and again.

There are some numbers that you call up frequently. Now avail this feature and you will not have to take the pain of dialling the same number several times. If you pick up the receiver and do not dial any number for five seconds you automatically get connected to the hotline number. This telephone number can be local, national, international or of any service operator.

To Activate:

• Step 1 - On the dial tone Dial 120
• Step 2 - Enter the desired directory number

Example - On dial tone, dial 120 5091234

To Deactivate:

• Step 1 - Dial 121

Divert all your unanswered calls to your voice mail box. Access all recorded messages from anywhere at any given point of time. Voice Mail Service acts as your personal mailbox. Whenever you are not in a position to take a call, VMS receives your calls with your pre-recorded personal greetings.

For activation:
Dial 1920 to request for call forwarding on your phone

Forward your calls to VMS under any or all of these conditions by simply following the procedure:

Forward All (Register Incoming calls)
To activate dial: 114 1516
To deactivate dial: 115

Call Forward when your phone is busy / in use
To activate dial: 1220 1516
To deactivate dial: 1221

Call Forward in case of no reply or phone unanswered
To activate dial: 1222 1516
To deactivate dial: 1223

Once VMS is activated on your phone, there would be a change in your dial tone.

Now your telephone number along with STD code will be your user ID and '1234' your default password. You can change your personal greetings under the same option.

To check your voice mail:
Just dial 1515 from your phone or
Dial 175 5055515 from any other phone across India

Now you don't have to waste your time trying to get through a busy number. Many a time when we make a call we get a busy tone at the other end (the phone is engaged) - you keep dialling the same number again & again hoping that the other party will soon be free. Give up this task & make things simpler for yourself - When you get an engaged tone at the other end just disconnect your phone & dial 1228. Now when the other party is free a call is made to you first & then to the number you had dialled earlier & you can complete your call.

To activate:

• Step 1 - On getting busy tone, press flash key or disconnect and dial 1228 and disconnect on hearing confirmation tone

This feature will work within a time limit of 30 minutes, till both the parties are idle.

To deactivate:

• Step 1 - Dial 1229 and disconnect on hearing confirmation tone.