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Ques: What is this new MTS TV Service?
Ans: MTS TV service allows you to watch LIVE and on demand content on your Ivory Mobile phone or Handset via MTS SIM Card. User can watch TV anytime, anywhere with no cable wire, DTH or else medium. Simply connect the MTSTV and watch 60+ channels from various categories such as News, Entertainment, Sports, Kids, Movies, Regional Languages, etc.

Ques: How do I get MTS TV?
Ans:  Mobile TV application is pre-installed into following devices

S.No Handset Manufacturer Handset Name
1 Samsung Corby TV
2 Samsung Metro TV
3 Samsung Mpower TV
4 Samsung Mpower TXT
The MTS TV downloadable application is pre loaded into the new Ivory handsets, if the download MTSTV icon is missing then existing/new subscriber may download MTSTV client via MTS web site the link available on http://www.mtsindia.in/mtstv/MTSTV_ver1.0.cab
To download MTSTV for following Android devices,

S.No Handset Manufacturer Handset Name
1 Samsung Galaxy POP
2 HTC Pulse
3 Motorola XT800

Subscriber may download MTSTV client via MTS web site the link available on http://www.mtsindia.in/mtstv/mts_tv.apk

Ques: How to install the application after downloading from internet?
Ans: : for Ivory Device user need to simply click on downloaded MTSTV Icon and MTS TV application will install automatically
For Android devices, Please key in this url http://www.mtsindia.in/mtstv/mts_tv.apk into handset browser and download the application, after successful download, Please click on mtstv apk file, and MTSTV application will be installed successfully, Download of MTSTV application is free, no data charges applies.

Ques: I am not having MTS SIM then how can I access MTS TV?
Ans: MTS TV is only available on MBlaze USB modem, so user needs to purchase it from the nearest MTS Store/ dealer. Please visit http://www.mtsindia.in/mblaze/mts-store-locations.html to find MTS Store list for your circle.

Ques: How to start the MTS TV on Windows Mobile?
Ans: Once application is installed on your mobile user will see MTS TV icon on his mobile catalog. Click on MTS TV icon, MTS TV application will open. Select the category/ channel as per your choice and enjoy your favorite channel.

Ques: How to start the MTS TV on Android Mobile?
Ans:Once application is installed on your mobile user will see MTS TV icon on his mobile catalog. Click on MTS TV icon, MTS TV application will open. Select the category/ channel as per your choice and enjoy your favorite channel.

Ques: How to start the MTS TV on Other supported Mobile?
Ans:On Samsung CorbyTV, MetroTV, ,Mpower TV, Mpower TXT mobile user will see Mobile TV icon on his mobile catalog. Click on Mobile TV icon, Mobile TV application will open. Select the category/ channel as per your choice and enjoy your favorite channel.

Ques: How much I need to pay for MTS TV?
Ans:  Customer may choose any of the following subscription

S.No. Packs Daily Pass Weekly Pass Monthly Pass
1 Per Channel 7 15 30
2 All Channels NA 40 135


Ques: How much Data I will consume while viewing any channel?
Ans: While viewing any channel (LIVE/others) approx 1.5 MB per minute data will consume. So if user will watch for 10 minute the approx 15 MB data will consume.

Ques: What is the size of MTS TV Application, do I need to pay for the application data download also?
Ans: MTS TV Application is approx 220 KB and user don’t need to pay for the application data download. Application download is charging free.

Ques: What is Category view in Application Player?
Ans: In Category View user can see all available various Channels Categories and can select his desired channel.

Ques: Is it available for all MTS India Circles?
Ans: Yes this service will be available for all MTS India Live Circles.

Ques: While starting the MTS TV I got the update option, what should I do?
Ans: For better service, features and user experience we continuously make changes, so for accessing more refine service user should use updated version of application. So whenever user got the update mention, please click on YES button and continue the new build installation for free.

Ques: Where to call or discuss my queries or issues related with MTS TV?
Ans: You can call the below call centre numbers circle wise for queries.

Delhi: 9136-155-155
Haryana:         9138-155-155
Mumbai:          9146-125-125
Rajasthan:       9875-155-155
Bihar: 9135-155-155
Karnataka:  9141-155-155
Kerala:            9142-155-155
Kolkata:          9153-155-155
Tamil Nadu:     9150-155-155
West Bengal:   9153-155-155
Andhra Pradesh 9133-155-155
Maharshtra 9145-125-125

Ques: I see all the channels on small screen of Application; can I see it on full screen of my handset?
Ans:  Yes in MTS TV application player there is the button of ‘Full screen’ on the bottom of Player right side, click on it; you will get full screen mode. From full screen mode you can came back to small screen by pressing the same button.

Ques: Can I demand for any new channel or program?
Ans: All the channels & programs are pre-defined; user cannot add any new channel. We will update you if such feature comes in future.

Ques: Sometimes I did not get the channels after clicking on Play button?
Ans:This MTS TV runs on mobile data and dependant on network availability. Sometimes due to low signals user did not received the channels content properly. In this situation please try after some time or try to change your location for getting better signals.

Ques: Is this MTS TV available in Roaming also?
Ans:Yes this MTS TV can be access Roaming within MTS to MTS network, as well as roaming between MTS to ICR network.

Ques: Can I access MTS TV while travelling?
Ans:Yes you can access MTS TV while travelling but you might face no TV signals or bad quality picture issue due to non availability of High Speed data signals.

Ques : What will be my MTS TV access charges in Roaming?
Ans: Standard Data Roaming charges will be applicable.

Ques: Once switched on (or logged on), can I somehow stop the usage (consumption of MTS TV) in between in case I wish to & then resume after sometime or the only way to stop is to completely log out?
Ans: You can stop the TV streaming by returning the Home screen. You are a click away if you want to resume viewing the same channel.

Ques: Can we download any file/ content from MTS TV?
Ans: Copy/record/repurposing any content being streamed on MTS TV is prohibited.

Ques: Can I record any content from MTS TV if need be?
Ans: Copy/record/repurposing any content being streamed on MTS TV is prohibited.

Ques: When I open the MTS TV & click on channel for viewing, it takes long time to load the video?
Ans: The usual time for a video to start would be anywhere between 10 sec to 30 sec, this might vary based on the network conditions.

Ques: Is MTS TV suitable for any specific software configuration e.g. media player or a real player??
Ans: It does not require any other software such as real player. Player is in built itself.

Ques: MTS TV supports which handsets?
Ans:Currently MTS TV supports  following handsets, In future there will be few more list of handset will be added.

S.No Handset Manufacturer Handset Name
1 Samsung Corby TV
2 Samsung Speed TV
3 Samsung Mpower TV
4 Samsung Mpower TXT
5 Samsung Galaxy POP
6 LG Cookie
7 FLY Ivory
8 HTC Pulse
9 Motorola XT800

Ques: What is the difference in LIVE and On Demand channel?
Ans: In Live Channel user receive the LIVE Channel content with no delay but in On Demand Channel user received the pre recorded content that updates on daily/weekly basis as per the refreshment activity of channel.

Ques: Is there any charging difference in LIVE & On Demand content?
Ans: No there is no difference in charging of data.

Ques: What are the total channels available on MTS TV?
Ans: For Start there will be Total 60+ channels are available on MTS TV,  Live Channels & VOD list can be changed in future as per the content availability & market demands.

 
 
 
 
 
 
     
 
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