MTS is committed to providing you with the highest levels of customer service. This includes protecting your privacy. This privacy statement sets out the approach of MTS in relation to the treatment of your personal information. It includes information on how MTS collects, uses, discloses and keeps secure, individuals' personal information.
Your personal information
"Personal Information" is any data that identifies you. The personal information given to us is presumed to be true, complete and accurate in all respects and you agree to notify us immediately of any changes to that. Personal information held by MTS may include your name, date of birth, current and previous addresses, telephone/mobile phone number, email address, bank account or credit card details, occupation, driver's licence number and your MTS PIN, username or password. MTS also holds details of your MTS account .
How do we use personal Information
Your personal information may be used to:
- Verify your identity
- Assist you to subscribe to MTS's services
- Provide the services you require
- Administer and manage those services, including charging, billing and collecting debts
- Inform you of ways the services provided to you could be improved
- Conduct appropriate checks for credit-worthiness
- Gain an understanding of your information and communication needs in order for MTS to provide you with a better service
Also, your personal information is collected , processed and used by MTS for the purposes of promoting and marketing MTS services (by way of direct mail, telemarketing, SMS and MMS messages) which w e consider may be of interest to you and benefit you. MTS also does this to keep you informed of its products, services and special offers. Personal information may also be processed and used by such other organizations on our behalf for the purpose of providing MTS services to you. The use of information will remain under the control of MTS at all times.
We however,assure you, that MTS does not disclose your personal information to any other
Cellular Service Providers, Banks, Credit Card companies etc. or their agents, affiliates which could lead to invasion of your privacy.
If you do not wish to receive information SMS on MTS products, promotions and special offers, please SMS START DND at 1909 (toll-free) or call at 1909 (toll-free).
Privacy Support
MTS reserves the right to amend or modify this privacy statement at any time and in response to changes in Privacy legislation.
MTS is committed to protecting your privacy however if you have any query about the handling or protection of your personal information or about MTS's privacy statement, please write to:
B-2-D, Shiv Marg, Bani Park, Jaipur-302016 |
